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How to Choose the Right NAN Growing Up Milk formula
How to Choose the Right NAN Growing Up Milk formula
Discover how MOs work for your child’s immunity
As a parent, you want to protect your child now and in the future. That includes shaping his or her immune system to make it strong.
What is the obsession with giving unsolicited parenting advice?
No sooner than you’ve announced your pregnancy, the unsolicited parenting advice comes flooding in.
Podcasts
Guide to Starting Your Baby on Solids
Let the feeding journey begin!
Explore exclusive content curated just for our members!
What causes preterm labor and how to help reduce the risks
Having a preterm labor or premature birth can be especially worrying if you’re expecting a baby. But what is preterm labor? What causes premature birth?
How Kangaroo Care Benefits Your Little One
Using the kangaroo hold so you can have skin-to-skin contact with your preterm baby is a special, sensory experience bringing many benefits through touch, sound, and smell - for both parent and chi
Should I switch to another brand because of this recall?
If your batch number is not recalled, it is safe to consume.
Can heating, boiling, or preparing the formula differently make it safe?
No. Heating or boiling the formula does not remove cereulide.
What symptoms should I watch for?
The main symptom to watch for is vomiting, which typically appears within 30 minutes to 6 hours after consuming the product. Other possible symptoms can include diarrhea or unusual tiredness.
When should I seek medical attention?
If your baby experiences severe or persistent vomiting, diarrhea, or unusual tiredness after consuming the product, please contact your pediatrician or healthcare provider.
Are there any long-term effects I should worry about?
No. Cereulide symptoms, if they occur, are temporary and do not lead to long‑term effects.
If your baby does not display any symptoms, there is no cause for concern.
Has anyone gotten sick from these products?
There are no confirmed illnesses linked to our formula.
If contamination happened, wouldn't everyone get sick?
Not necessarily. Whether symptoms occur depends on several factors, such as how much was consumed and individual sensitivity.
Why did this happen? How did this get through your checks?
Cereulide in oils is extremely rare. No company or supplier routinely tested for it because it has never been considered a risk in this type of ingredient.
Yes. Please contact Nestle Consumer Services at 800 6011 633. We are working hard to make this process to be as smooth and stress‑free as possible for families.
Where can I get more information?
The easiest way to find the latest information for your country is to visit your local Nestlé website or contact our consumer care team.
FAQs
Nestlé FamilyNes has set up the product checker so you can easily make sure our products are safe.
Residual stock precautionarily withdrawn
Nestlé: 160 Years of Science, Safety & Trust | Nestlé FamilyNes
As mothers, nothing matters more than your child’s wellbeing. At Nestlé, that belief is at the heart of everything we do.
Thank You for Trusting Us — We’re Here to Reassure You
Please know that your baby’s safety has always been, and will always be, our highest priority.
Discover 5-MO Complex for Child's Immunity | Nestlé FamilyNes
Every parent wants to give their child the best, especially when it comes to supporting a healthy immune system.
Sleep Training for Toddlers in Singapore: Routines, Schedules & Growing-Up Milk
Build consistent sleep routines for toddlers. Learn global schedules, nap tips, screen limits and how NAN growing-up milk can support your child’s sleep routines.
Learn common childhood allergens in Singapore, symptoms, safe introduction of foods, and how growing-up milk options can help.
